Tag Archives: United

Now Boarding: United changes its frequent flier program

Photo by Todd MacDonald

You used to be able to take 35,000 frequent flier miles and travel to Hawaii, which was the best use of miles since Hawaii is so far and so expensive.

That was the game plan for me and Jon to do over this Thanksgiving, now that we’ve reached the 35,000 mile mark on United.

However, United quietly – very very quietly – released new changes to its frequent flier program that made it impossible for me to get to Hawaii for 35,000 miles. In fact, it will be 40,000 miles… ONE WAY.

?!?

The “saver” version is 20,000 miles one-way, so you could theoretically get a round-trip for 40,000 to Hawaii, but nobody is ever that lucky. In fact, I was just looking online around Thanksgiving, which is five months away, and no such ticket exists. Perhaps if I looked for next April I’ll be lucky.

I checked other airlines to see if anyone else has jumped on the baggage cart, but it seems only United has done this. However, others, like American, are allowing you to book one-way tickets using miles, for 12,500, a nice change from when you had to book a round-trip only for 25,000.

The key? Don’t rely on your miles to get you somewhere but use them for a flexible trip way off in the distant future. I don’t doubt that other airlines will start to add more restrictions to their awards programs as well. They are still a great way to fund a trip that can otherwise cost a couple thousand dollars, so use them wisely.

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